02:14 - d-sh-w- c:\documents and settings\Lisa\IETldCache 02:17 - d-sh-w- c:\documents and settings\NetworkService\IETldCache Microsoft Windows XP Professional 5.1.26.1.10.337 ĪV: Norton Security Suite *On-access scanning disabled* (Updated) Please post the C:\ComboFix.txt along with a new DDS log so we may continue cleaning the system.When the tool is finished, it will produce a report for you.Please visit this webpage for instructions for running ComboFix: In the future please post all logs directly into your reply instead of attaching them. Pop-ups not happening yet today (I just plugged cable back into computer). Hence I have never been able to save the log! It does run, and if I stopped it at some point and then saved I likely could if needed.Īlso noted yesterday (before I unplugged the cable to computer) that agent.exe has started appearing in the task window and using tons of memory. It runs for at least 16 hours.and each time I go back to save the log when it completes the sceen is blue and says "kgncypob.sys -page fault in a nonpaged area". I did as instructed on pinned topics by installing the defogger (still enabled as instructed) and dds. However, the malwarebytes pop-up keeps coming up saying that it blocked my computer from accessing a malicious website (ex. While I was away my husband got something on our computer that i can't get rid of.MalwareBytes and Norton both scan clean and say there is nothing.
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